Child Safety and Anti-Exploitation (CSAE) Policy – RealBonds

Child Safety and Anti-Exploitation Policy

Our Commitment to Protecting Children

Effective Date: January 15, 2025

Last Updated: January 15, 2025

Version: 1.0

🛡️ ZERO TOLERANCE POLICY

RealBonds has ZERO TOLERANCE for child sexual abuse and exploitation (CSAE), child grooming, sexualization of minors, or any content that exploits or harms children in any way. We are committed to maintaining a safe environment for all users, especially minors.

1. Our Commitment

RealBonds is deeply committed to child safety and the prevention of child exploitation. This policy outlines our comprehensive approach to protecting minors on our platform and complying with all applicable laws and regulations regarding child safety.

We work proactively to:

  • Prevent any form of child exploitation on our platform
  • Detect and remove inappropriate content involving minors
  • Report illegal activities to appropriate authorities
  • Educate our community about online safety
  • Continuously improve our safety measures and technologies

2. Scope and Application

This policy applies to:

  • All users of the RealBonds platform
  • All content created, shared, or transmitted through our services
  • All features including friend requests, events, and location-based interactions
  • All regions where RealBonds operates

3. Age Requirements and Verification

3.1 Minimum Age Policy

  • Global Minimum Age: 13 years old
  • Age Verification: Required during account registration
  • False Information: Providing false age information results in immediate account termination
  • Parental Controls: Parents can request account review or deletion for their children

3.2 Age-Appropriate Features

  • Users under 18 have restricted visibility settings by default
  • Enhanced privacy protections for minor accounts
  • Age-appropriate content filtering
  • Limited interaction with adult users

4. Prohibited Content and Behavior

4.1 Strictly Prohibited

The following content and behaviors are strictly prohibited and will result in immediate action:

  • Child Sexual Abuse Material (CSAM): Any content depicting minors in a sexual or suggestive manner
  • Grooming: Any attempt to build trust with minors for exploitation
  • Sexualization of Minors: Any content that sexualizes individuals under 18
  • Solicitation: Requesting sexual content from or about minors
  • Inappropriate Contact: Attempting inappropriate communication with minors
  • Sextortion: Threatening or blackmailing minors
  • Trafficking: Any content promoting child trafficking

4.2 Suspicious Behavior Indicators

We monitor for patterns that may indicate potential harm to minors:

  • Adults repeatedly attempting to connect with minors
  • Requests to move conversations to private platforms
  • Requests for personal information from minors
  • Sending inappropriate media through friend requests
  • Creating events targeting minors inappropriately

5. Detection and Prevention Systems

5.1 Automated Detection

  • Content Scanning: AI-powered scanning of media in friend requests
  • PhotoDNA: Microsoft’s PhotoDNA technology to detect known CSAM
  • Pattern Recognition: Machine learning to identify grooming patterns
  • Keyword Detection: Monitoring for concerning language patterns
  • Behavioral Analysis: Detecting unusual interaction patterns

5.2 Human Review

  • Trained Moderators: Specialized team for child safety issues
  • 24/7 Coverage: Round-the-clock monitoring and response
  • Escalation Procedures: Clear protocols for urgent cases
  • Psychological Support: Support for moderators handling sensitive content

6. Reporting Mechanisms

How to Report Child Safety Concerns

In-App Reporting:

  • Report button on all profiles and content
  • Specific “Child Safety Concern” category
  • Anonymous reporting option available
  • Priority queue for child safety reports

Direct Contact:

  • Email: support@realbonds.app
  • Phone: +90 552 002 5087
  • Response Time: Within 2 hours for child safety concerns

6.1 What Happens After a Report

  1. Immediate Review: Child safety reports receive priority review
  2. Content Preservation: Evidence preserved for law enforcement
  3. Account Action: Immediate suspension pending investigation
  4. Law Enforcement: Referral to authorities when required
  5. User Notification: Reporter informed of action taken (when appropriate)

7. Response and Enforcement

7.1 Immediate Actions

Violation Type Immediate Action Follow-up
CSAM Detection Account termination, content removal Report to NCMEC/authorities
Grooming Behavior Account suspension Investigation, potential law enforcement referral
Inappropriate Contact Communication block Warning or account restriction
Age Misrepresentation Account suspension Age verification or termination
Suspicious Event Creation Event removal Account review and potential ban

7.2 Law Enforcement Cooperation

  • Full cooperation with law enforcement investigations
  • Preservation of evidence for legal proceedings
  • Proactive reporting to relevant authorities
  • Compliance with legal requests and warrants

8. Safety Features and Controls

8.1 Location Privacy

  • Opt-in Location Sharing: Users control when location is shared
  • Minor Protection: Enhanced location privacy for users under 18
  • Visibility Controls: Ability to hide from nearby users
  • No Precise Location: Location approximation for safety

8.2 Friend Request Safety

  • Single Media Limit: Prevents spam and inappropriate content volume
  • Content Scanning: All media scanned before delivery
  • Block and Report: Easy blocking and reporting mechanisms
  • Age-Based Restrictions: Limited cross-age group requests

8.3 Event Safety

  • Event Moderation: Review of events targeting minors
  • Age Restrictions: Ability to set age-appropriate events
  • Reporting System: Community-based event reporting
  • Location Verification: Verification of public event locations

9. Education and Awareness

9.1 User Education

  • Safety Center: Comprehensive online safety resources
  • In-App Tips: Regular safety reminders and tips
  • Parent Resources: Guides for parents about online safety
  • Teen Safety Guide: Age-appropriate safety information

9.2 Community Guidelines

  • Clear community standards regarding minor safety
  • Regular updates on safety policies
  • Transparency reports on safety efforts
  • Community involvement in safety initiatives

10. Technology and Partnerships

10.1 Technology Stack

  • Google SafeSearch API: Content filtering
  • Microsoft PhotoDNA: CSAM detection
  • Custom ML Models: Behavior pattern detection
  • Firebase Security: Secure data handling

10.2 Industry Partnerships

  • NCMEC: National Center for Missing & Exploited Children (US)
  • IWF: Internet Watch Foundation (UK)
  • Technology Coalition: Industry collaboration on child safety
  • Local Organizations: Regional child safety organizations

11. Compliance and Legal Framework

11.1 Legal Compliance

  • COPPA: Children’s Online Privacy Protection Act (US)
  • GDPR: General Data Protection Regulation (EU) – Special provisions for minors
  • UK Online Safety Act: Compliance with UK regulations
  • Regional Laws: Compliance with local child protection laws

11.2 Reporting Obligations

  • Mandatory reporting of CSAM to NCMEC/CyberTipline
  • Cooperation with international law enforcement
  • Transparency reports on safety actions
  • Regular audits of safety measures

🚨 Emergency Contacts for Child Safety

International:

  • INTERPOL: Crimes against children unit
  • INHOPE: International hotline network

United States:

  • NCMEC CyberTipline: www.cybertipline.org
  • FBI: tips.fbi.gov
  • 1-800-THE-LOST (1-800-843-5678)

United Kingdom:

  • CEOP: www.ceop.police.uk
  • IWF: www.iwf.org.uk

European Union:

  • Europol: www.europol.europa.eu
  • Local hotlines: www.inhope.org

Turkey:

  • Siber Suçlar: www.ihbarweb.org.tr
  • Emergency: 155 (Police)

12. Training and Awareness

12.1 Staff Training

  • Mandatory child safety training for all employees
  • Specialized training for Trust & Safety team
  • Regular updates on emerging threats
  • Trauma-informed approach training

12.2 Continuous Improvement

  • Regular policy reviews and updates
  • External audits of safety measures
  • User feedback integration
  • Industry best practice adoption

13. Transparency and Accountability

13.1 Transparency Reports

We publish regular transparency reports including:

  • Number of child safety reports received
  • Actions taken on accounts and content
  • Law enforcement requests and responses
  • Safety feature improvements

13.2 External Review

  • Independent safety audits
  • Academic research partnerships
  • NGO collaboration and feedback
  • User safety surveys

14. Support for Affected Users

14.1 Victim Support

  • Connection to support resources
  • Counseling service referrals
  • Account recovery assistance
  • Privacy protection measures

14.2 Reporter Protection

  • Anonymous reporting options
  • Protection from retaliation
  • Confidentiality guarantees
  • Follow-up support

15. Policy Updates and Communication

This policy is regularly reviewed and updated to:

  • Reflect changes in technology and threats
  • Incorporate regulatory updates
  • Improve based on user feedback
  • Adopt industry best practices

Users will be notified of significant policy changes through:

  • In-app notifications
  • Email updates
  • Website announcements
  • App store update notes

16. Contact Information

Support and Safety Team

Email: support@realbonds.app

Phone: +90 552 002 5087

Response Time: Within 2 hours for urgent child safety issues

Availability: 24/7 for child safety concerns

For all inquiries including child safety concerns, legal matters, and general support, please contact us through the above channels.

17. Acknowledgments

We acknowledge and thank the following organizations for their guidance and support in developing our child safety measures:

  • National Center for Missing & Exploited Children (NCMEC)
  • Internet Watch Foundation (IWF)
  • Technology Coalition
  • WePROTECT Global Alliance
  • Family Online Safety Institute (FOSI)